Saks Services
BUY ONLINE, PICK UP IN STORE

BUY ONLINE, PICK UP IN STORE

Place your order and pick it up at your nearest Saks store later that day.

SHOP WOMEN'S SHOP MEN'S

HOW IT WORKS

The fifth avenue club

1. Select the “Get It
Fast” Filter

Then, choose “Pick Up” and your
desired store location.

L’Avenue at Saks

2. Add to Your
Shopping Bag

Confirm your pickup details and select
“Buy Now & Pick Up In Store.”

Private In-Store Appointments

3. Place Your
Order

Enter your contact info and you’ll
receive an email when it's ready.

FAQs

Q.

A.

When can I pick up my order?

Once you receive your “Ready to Pick Up” email, you can pick up your order anytime before the store closes. Please check our store hours here. If you’d like for Saks to send you a text message to notify you once your order is ready for pickup, select the “Text me when my order is ready” option at checkout.

Q.

A.

Who can pick up my order?

If you place an order online, you’re the primary pickup person. You must have a printout of your “Ready to Pick Up” email or be prepared to show it from your mobile device. A valid government-issued ID is required to pick up the order in store.

Q.

A.

Where do I go to pick up my order?

The “Ready to Pick Up” email will include the specific pickup area. Once you arrive at the pickup location, notify one of our team members that you’re picking up an order and your items will be brought to you.

Q.

A.

Where do I pay for my order?

A hold will be placed on your card once you check out and your credit card will be charged when your order is ready for pickup.

Q.

A.

Can I have my order gift wrapped?

At checkout, you can choose the option to have your item(s) gift wrapped.

Q.

A.

How Long Will the Store Hold My Order?

You will have 7 full days after your order is ready for pickup to pick up your item(s) before they are restocked and your card is refunded.

Q.

A.

Have more questions?

You can visit our FAQs page for more information.